Frequently Asked Questions

Here we answer the most frequently asked questions to our Bonsais, the dispatch, the care and also general questions to our gallery, see also "About us" .

Question

How often do I have to water my bonsai?

The soil of the bonsai must never dry up! However, your bonsai tree should not swim in water. Our bowls have enough holes in the bottom, so excess water can drain off. Of course it depends on the climate and where the bonsai is placed. In summer daily watering is necessary as also if the bonsai is placed in a heated room during the winter. By observing your tree daily you will get a feel for its water needs. The soil should still be slightly moist when you water it again.

Question

Why do the roots of my bonsai begin to die (rot)?

This problem mostly occures, when the bonsai is put on a saucer. The irrigation water, which is too much for the soil, can leave the bonsai bowl, but is collected in this saucer and thus the roots of your tree lay in stagnant water. Please water less (by this I don't mean the frequency, but the amount of water) and avoid this waterlogging!

Question

How often and with what should I fertilize my olive bonsai?

Each of your bonsai purchases at us include our Bonsai fertilizer. You can reorder it at our shop any time. Our high-quality fertiliser mixtures can be found under accessories. By each purchase you will also receive precise dosage instructions for our in-house fertiliser. In the growing period, i. e. in spring and summer, fertilizer is added to the soil 1 - 2 times a month, while in autumn and winter very sparingly. Approximately once every 2 Months, depending on the tree.

Question

What are the shipping costs of a bonsai?

This depends on the size and weight of the package. The fastest and cheapest transport is the following: once a month a transport is send from our gallery to Germany to the business location of the transport company. Each kg transported costs € 2.20. From there the parcel is forwarded by DHL. You can read more about this under Terms . When sending a bonsai, packaging costs for the handmade wooden box which protects the bonsai from the transport, are incurred. All other products of our gallery are free of packaging costs.

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